Ethics is a beauty salon with 8+ years of experience, serving more than 30,000 domestic and international customers, bringing together industry-leading experts with specialized service groups in eyes, nose, dermatology, etc..
Challenges - Solutions
Security of customers' personal information and access to treatment history.
Manage and schedule appointments for customers to utilize the service.
Enhance the Retention rate.
Develop basic features for users and administrators on the Ethics Beauty app.
Optimize UX UI to increase user experience on the app.
1. Scheduling and Managing Appointments
Users can book appointments based on their preferences, including selecting specific services, preferred dates, and available time slots.
Admins can view, confirm, and manage appointment requests made by users.
2. Customer Relationship Management (CRM)
Users can create detailed profiles, schedule appointments, view their appointment history, receive personalized recommendations, provide feedback, participate in loyalty programs, and communicate with the spa for inquiries and support.
Admins can manage customer profiles, appointments, reminders, and booking history. It also offers personalized recommendations, feedback, loyalty programs, communication, and customer support.
3. News & Promotions
News about ongoing or upcoming promotions, discounts, and special offers on spa services or products.
4. Analytics Dashboard
Streamline appointment management, access therapist schedules, retrieve client data, and generate comprehensive reports on appointment trends, revenue, therapist performance, and more.
5. Therapist & Service Management
Information about spa therapists, their expertise, certifications, and customer reviews.
Detailed descriptions of each spa service, including treatment options, durations, pricing, and any special considerations.