ICTS Custom Software's CMO Ellen Nguyen Shares Her Vision About Steering Her Company to New Heights: GoodFirms

ICTS Custom Software is a software development company based in Hanoi, Vietnam. It was founded in 2016, and since then, they have been rapidly growing, increasing their size by 500% today. The team comprises 30 engineers specializing in developing custom CRM and ERP software for businesses wishing to optimize their productivity or develop their e-commerce division. They also build applications for small and medium-sized enterprises and startups helping them boost their revenues or visualize their idea into a minimum viable product.

As a tech startup, they understand the struggles and challenges their customers to meet every day. As long as their technology core allows them, the company aims to solve the problem for their customers. Therefore the team consults and proposes the most suitable solutions in terms of cost and outcome effectiveness.

GoodFirms team had the opportunity to talk with the company’s CMO, Ellen Nguyen, and discuss the company’s service offerings and how they plan to position their organization in the future.

Throwing light on the story behind starting the company, Ellen Nguyen mentions that their founder Mr. Trung always wanted to build a company that could create beautiful and efficient applications. The company has grown over the period of time thanks to two pillars of services dedicated to staffing services and custom software development along with time.

The team of developers at ICTS begins each project by discussing every minute detail briefly with the clients so that the development process can go smoothly. Having expert professionals, ICTS can execute projects with the same technology stack required for their business. Furthermore, the experts also discuss all the risk factors involved in the development process with clients to keep them in the loop.

The team performs in-depth research on the client’s idea and outlines a roadmap that will include creating wireframes prototypes and high definition mockups for the development process. Once the client approves the process, the team decides on different variables and milestones so that the project can be delivered on time. Furthermore, the ICTS will also help select the best suitable framework for their software development. Therefore for rendering cost-effective and quality software solutions, ICTS is ranked among the top software development companies in Vietnam at GoodFirms.

Expert professional developers at ICTS have years of experience working with clients to re-imagine their company’s online image with a website that engages users and shares product and service offerings. The team truly understands the client’s concept and gets d engaged in developing the site from scratch or modifying the current website. Knowing that their clients range from small startups to nonprofits and government organizations, the company provides a cost-effective solution to them, keeping in mind their needs and aspirations.

The team works dedicatedly to presenting the clients with a website that reflects their brand mission clearly to their customers. In addition, the company also understands that every business is unique, and therefore the developers ensure that the website represents what the clients stand for. Thus the team provides full attention to the client’s needs, and the user experience there for the company has been selected among the top web development companies in Vietnam at GoodFirms.

When asked about his vision for the company in the next ten years, Ellen Nguyen mentions that the company is expected to grow to hundreds of staff, build user-friendly tech products, and position itself as a cutting-edge tech company.

Thus, having read the excerpt from Ellen’s interview, one can also go through the detailed interview at GoodFirms.

About GoodFirms

Washington, D.C.-based GoodFirms is an innovative B2B Research and Reviews Company that extensively combes the market to find business services agencies amongst many other technology firms that offer the best services to their customers. GoodFirms’ extensive research process ranks the companies, boosts their online reputation, and helps service seekers pick the right technology partner that meets their business needs.

About the Author

Working as a Content Writer at GoodFirms, Anna Stark bridges the gap between service seekers and service providers. Anna’s dominant role is to figure out company achievements and critical attributes and put them into words. She strongly believes in the charm of words and leverages new approaches that work, including new concepts that enhance the firm’s identity.

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